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Medical treatment in our clinic is covered by the “Social insurance institutions” of the Austrian government, by the so called  “e-card”. A valid “e-card” guarantees your child’s full insurance coverage.

We kindly ask you to provide us the e-card for all visits of your child, also in all cases of administrative issues, like vaccination consultancy, issuing referrals, providing information on medical results, prescription of medication, confirmation for health or illness, and so on.

In case of NO SHOW of the e-card, we ask you for a deposit of 50€, which you’d be refund immediately after bringing the e-card later on. The e-card has to be brought in within 2 weeks at the latest.

Newborns without e-card and children without valid health insurance 

In case of newborns without e-card when first visiting at the doctor’s, we kindly ask parents for a 100 deposit or to bring so called “Ersatzbelegschein des Sozialversicherungsträgers” (substitute document of the Social Insurance Institution). The e-card must be turned in within two weeks after the visit or at the end of the quarter, or by the fifth day of the first month of the following quarter at the latest. It is not sufficient to provide the social security number without presenting the e-card. You will be immediately reimbursed the deposit by presenting your valid “e-card”.

In case of Sickness and invalid e-card, please contact us.

International health insurance card from the EU

Medical treatment is also covered for all children of the EU. Take note, you need the European Social Insurance Card and  an identity card of your child. The confirmation of membership of health insurance for your child, is not enough. Else medical treatments would be invoiced on a private base.

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